This Privacy Policy outlines how Woodchats ("we," "us," or "our") collects, uses, and protects personal data from individuals who purchase products or place orders with us. We are committed to safeguarding your privacy and ensuring the security of your personal information in accordance with the applicable data protection laws and regulations, including the General Data Protection Regulation (GDPR) in the United Kingdom.
2. Information We Collect:
2.1 Personal Information: When you make a purchase or place an order with Woodchats, we may collect the following personal information:
Name
Contact information (email address, phone number, postal address)
Payment information (credit/debit card details)
Order history and preferences
Marketing preferences
3. How We Use Your Information:
3.1 Order Fulfillment: We use your personal information to process your orders, fulfill your purchases, and provide you with the products and services you have requested.
3.2 Marketing Communications: With your consent, we may use your contact details to send you marketing communications, promotional offers, updates, and newsletters about our products and services. You have the right to opt out of these communications at any time by using the "unsubscribe" link provided in our emails or contacting us directly.
4. Data Retention:
4.1 We will retain your personal data only for as long as necessary to fulfill the purposes for which it was collected, including any legal, accounting, or reporting requirements.
5. Sharing Your Data:
5.1 We do not sell or rent your personal information to third parties. However, we may share your data with trusted service providers and partners who assist us in conducting our business operations, such as payment processors, delivery services, and marketing agencies. These third parties are bound by confidentiality agreements and are only allowed to use your information for the purposes specified by us.
5.2 We may also disclose your information when required by law or in response to lawful requests by public authorities.
6. Data Security:
6.1 We implement appropriate technical and organizational measures to protect your personal data from unauthorized access, disclosure, alteration, or destruction. We regularly review and update our security practices to maintain the security and integrity of your information.
7. Your Rights:
7.1 You have the following rights regarding your personal data:
The right to access and obtain a copy of your personal information.
The right to rectify inaccuracies in your personal data.
The right to erase your personal data (subject to legal obligations).
The right to restrict or object to the processing of your personal data.
The right to data portability.
The right to withdraw consent for marketing communications.
8. Contact Us:
If you have any questions, concerns, or requests related to this Privacy Policy or the use of your personal information, please contact us at Chorley Interchange, Clifford Street, Chorley, PR7 1AQ or by phoning 01257 230996.
9. Changes to this Privacy Policy:
We reserve the right to update or modify this Privacy Policy at any time to reflect changes in our practices or legal requirements. Any changes will be posted on our website, and the revised Privacy Policy will be effective from the date of publication.
Thank you for choosing Woodchats. Your privacy is important to us, and we appreciate your trust in us as you enjoy our products and services.
